In a world where access to current information determines whether a business obtains new or keeps existing customers, companies have decided to implement systems enabling them control the flow of information between their employees and clients.

Microsoft has created Dynamics CRM Software System as a solution for the ever increasing demands of businesses. This system is a complex solution designed for average or large companies, enabling them create and keep clear images of relationships during every phase of interaction with the client, from the initial contact, through sales, to maintenance and service. The system can be upgraded and adapted to meet individual clients’ needs and its compatibility with Microsoft Office Outlook assures cost efficient user trainings, high efficiency and quick investment returns. Additionally, the system is compatible with the commonly used Microsoft Office Package applications, making it more flexible and efficient.

Tricomp is an authorized Microsoft partner engaged in introducing MS Dynamics CRM to its clients.

Following the principle stating that the IT infrastructure ought to overtake market expectations, our team of experts responsible for introducing the CRM system, determine and analyse client needs, familiarize themselves with the day to day functioning of the client’s company and recommend possible development paths. After the completion of our analysis phase, we present an appropriate, open architecture solution to the client.